![]() Now, almost seven weeks later, that fix is finally available.Ī new system firmware update, dated November 7, is now available for the Surface Pro 3. The company told Neowin on September 22 that it was working on identifying the cause of the problem, and developing a fix. ![]() Many users were convinced that the LGC battery problems were caused by the firmware update that resolved the issue for the Simplo batteries - a claim that Microsoft refuted. Many of those affected said the LGC batteries were draining within a couple of hours from a 100% charge, but some reported that their batteries weren't charging at all, and others said they were completely unable to use their Surface Pro 3 unless it was plugged in. The first round of complaints focused on Surface Pro 3 tablets that shipped with batteries manufactured by Simplo, but the newer issue affected LGC batteries instead. ![]() But a few weeks later, in mid-September, fresh complaints about battery life problems emerged from users who hadn't been affected by the earlier issues. The last one to roll out was on August 29, which Microsoft said delivered a fix for earlier battery life issues on its high-end Windows 10 tablet. It's been a while since Surface Pro 3 owners received a new firmware update.
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